Know what you are paying for.
Every payment starts with an agreed service, a clear amount and a delivery date. You will never be asked to buy an unassessed medical procedure from this website.
Individual payment links are issued only after we confirm your service and the available payment method. If you have not received a quote, start a conversation with our team. Do not send card details, passwords or verification codes through WhatsApp.
Your payment stages
| Service | Amount | Before payment |
|---|---|---|
| Specialist consultation | USD99 | Named clinician, eligibility, consultation scope and first-response date confirmed. |
| Shanghai care arrangement | USD199 + USD200 Total USD399 | First instalment after the pathway and scope are accepted. Remaining USD200 due 48 hours before the main appointment, after appointment and staff confirmation. A confirmed short-notice booking may be invoiced once for USD399 instead. |
| Tailored concierge | Your accepted quote | Itemised service milestones, supplier costs, previous payment credits and cancellation terms. Instalments are defined in your quote. |
If both the consultation and Shanghai arrangement are selected, their combined fee is USD498. Flights, hotels and hospital costs are not included in that total.
How to check an invoice
- Match the invoice reference, currency, service, payment stage and amount to your accepted quote.
- The service business is Serica Pathways, operated by Luwaka Network Co., Ltd. Ask us to explain any unfamiliar payee before paying.
- When PayPal is confirmed as the available method for your service, we send a PayPal-hosted invoice link. Available payment options are those shown by PayPal at checkout; guest card checkout is not guaranteed for every buyer.
- Pay only the outstanding amount. A custom upgrade must show any same-scope net fees already paid.
- Opening a link, accepting a quote or sending a screenshot is not payment confirmation. We verify the transaction with the payment provider before issuing a receipt.
Or email care@sericapathways.com.
Medical and travel bills
Hospital examinations and treatment are normally paid directly to the hospital. A custom quote identifies each supplier, who receives each payment, and its refund rules. A coordination invoice is not a hospital bill.
Changes and refunds
Undelivered service portions are refundable under the agreed milestones. If the agreed doctor consultation cannot be provided, the USD99 is refunded in full. Travel suppliers have their separately disclosed change and cancellation terms.
Read the service terms and refund breakdown before accepting your quote.